Courses

Course Details

  • Course Diploma in Airport Management
  • Duration 1 year
  • Study Hours 300 Hours
  • Semisters 2 Semesters
  • Eligibility 10 + 2 standard
  • rating

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Diploma in Airport Management Diploma in Cabin Crew & Airport Ground Operations Certification Course in Airline Customer Service

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Diploma in Airport Management (one year)

Get access to one of the top aviation management courses in Bangalore. This course is for students starting a career or wishing to expand their knowledge in aviation management. Students can start with the essentials to launch a career in the airline industry. Our aviation management courses help them learn about the history of airline organizations and the various operational and business functions that make up an airline.

This course is recommended for:

Entry-level airline industry staff. Newcomers to the airline industry. Airline passenger service staff. Ground Handling Agents’ passenger services staff. Airport operators’ staff providing passenger services. Civil Aviation Authorities’ staff providing passenger services. Travel industry staff Anyone wishing to start a career as a Passenger Service Agent

Course format

This course is available in printed Textbook format

This course requires approximately 300 hours of study to be completed in 2 semesters, 6 months each.
A student’s performance will be based on an examination every semester.

Learning Objective

Upon completing this course students will have the skills to:

  • Understand the history of aviation and understand the role airports play in the economy.
  • Discover the various airport customers and partners.
  • Gain knowledge about the multiple operational and business functions of airports.
  • Acquire the tools to apply the knowledge and skills to the airport environment.
  • Know the history, current scale and scope of the airline industry.
  • Find out about the multiple operational and business functions of airlines.
  • Describe the duties and responsibilities of key airline personnel.
  • Understand how airlines and airports operate in relation to the provision of passenger services.
  • Learn about passenger and baggage check-in and boarding procedures, including passengers with special needs.
  • Interpret the respective regulatory requirements related to passenger and baggage transport.
  • Ensure safe and secure passenger and baggage transport.
  • Provide superior customer service in a demanding customer facing environment
  • Learn about the latest technological innovations in passenger services.
  • Add value to existing and future employers looking to hire and retain knowledgeable and high performing personnel.
Sub Code Subjects Theory Practical Total
CE01 COMMUNICATIVE ENGLISH 50 50 100
AV01 INTRODUCTION TO AVIATION 100 - 100
AV02 AIRLINE CUSTOMER SERVICE 100 - 100
AV03 AIRLINE & AIRPORT MANAGEMENT 100 - 100
AV04 AVIATION SAFETY & SECURITY 50 50 100
AV05 LOAD PLANNING & DANGEROUS GOODS 50 50 100
600

This course also includes dedicated sessions for Personality Development, Grooming and Interview Skills